Shipping & Delivery

Shipping Rates

Shipping starts from 5 EUR (Poland) and 10 EUR within European Union. Free shipping is available from 100 EUR (depending on the country). Exact rates are displayed on the checkout page. All orders are insured and tracking is provided

Shipping to:

Delivery time

We use different couriers for express shipping, depending on the customer country. We will process your order within 2-3 business days. At that time you will receive a confirmation email with a tracking number/link. Expect to receive your order in about 2-5 business days, depending on the area of the world you live in. We ship our knives from Poland located in the heart of Europe.

Orders within EU

From you can order to:

Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, The Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden

Pricing & terms of shipping will be visible on the checkout page. For orders placed from the countries in the European Union there are no additional customs charges.

Orders outside of EU

For international orders outside of the EU, your order may be subject to VAT, import and/or tax duties, which are levied once your package reaches your country. We ship your package DDU, “duties and taxes unpaid”, and we do not collect the VAT, duties and/or taxes and cannot predict what your particular charges may be. If you do incur these additional charges, they must be rendered in order for your package to clear customs. For more information regarding your country’s customs policies, please contact your local customs office.

For orders outside of EU please go to our UK & Global store:

Uniqueness of products

All Japanese kitchen knives in our store are handmade from natural materials. Slight variations in colour, texture, weight and other dimensions are possible, a specially regarding the vintage porcelain. We try to give a good photographic representation of our products, however computer screen resolution and colours do vary so products might not look exactly as they are seen on screen.

Customer Support & Service

We strive to solve any issues fast and with as little hassle for you. If you have some additional questions please go to our contact page where you can reach us via email or WhatsApp.